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Step-by-step, general-purpose guides for getting the most out of a home internet, TV, and phone subscription.

Beginner5 min read

How to Set Up a New Modem & Router

A general starting point for connecting and activating new equipment.

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Intermediate6 min read

How to Choose the Right Speed Tier

Understand the general factors that determine how much speed a household actually needs.

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Beginner4 min read

How to Restart Your Equipment Properly

General concepts behind power-cycling a modem and router the right way.

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Beginner5 min read

How to Improve Wi-Fi Coverage in a Large Home

A general overview of router placement and when a mesh system helps.

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Intermediate7 min read

How to Run a Speed Test Correctly

Practical, general steps for getting an accurate read on your actual connection speed.

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Beginner4 min read

How to Understand Your First Bill

General notes on common line items like equipment fees and prorated charges.

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